Privacy Policy

Fulfil any other purpose you consent to.

We only use personal information for the purpose collected or a related purpose permitted by law.

1. Disclosure to third parties & cross-border transfer

We may disclose personal information to:

  • Affiliates, contractors, service providers, agents, or subcontractors (e.g. hosting, analytics, payments, communications).

  • Regulators and law enforcement where required or permitted.

  • Prospective acquirers as part of a merger, acquisition, or asset sale (with appropriate safeguards).

  • Others with your consent.

Where information is transferred or accessible overseas, we will take reasonable steps to ensure recipients protect it in accordance with Australian requirements (e.g. contractual and technical safeguards). Where required, we will identify likely destination countries.

2. Data retention & deletion

We retain personal information only as long as necessary for our purposes or as required by law. When no longer needed, we take reasonable steps to securely delete, destroy, or de-identify it, noting that backups/archives may persist for a reasonable period with security controls.

3. Data security

We take reasonable steps to protect personal information, including access controls, encryption, secure storage, network protections, and organizational policies. No method is entirely secure; if a notifiable data breach occurs, we will act in accordance with applicable law (including notifications where required).

4. Access and correction

You may request access to the personal information we hold about you and request corrections to ensure it is accurate, up-to-date, and complete. We may need to verify your identity and, in limited cases, may refuse or charge a reasonable fee as allowed by law; if so, we will explain why.

5. Complaints & dispute resolution

If you believe we have mishandled your personal information, contact us using the details below. We will investigate and respond within a reasonable timeframe. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC), or (where applicable) the Office of the Victorian Information Commissioner (OVIC).

6. Cookies, tracking & analytics

We use cookies and similar technologies (e.g. web beacons, analytics) to operate our site, remember preferences, analyze usage, and improve performance. You can control cookies in your browser, but disabling them may limit functionality. More details may be provided in a separate Cookie Policy.

7. Children & minors

Our services are not intended for children (e.g. under 16 years) without appropriate parental or guardian consent. If you believe we have collected information from a child without consent, please contact us so we can delete it.

8. Changes to this Policy

We may update this Policy periodically. Changes take effect when posted with the updated date. For material changes, we may provide additional notice (e.g. email or prominent website notice). Please review this Policy regularly.

9. Your rights & choices

Subject to law, you may have rights to access, correct, or delete personal information; withdraw consent; object to or restrict processing (including opt-out of direct marketing); and request data portability. We will respond in accordance with applicable laws and this Policy.

10. Contact us

Privacy Officer
AgenticScale Pty Ltd (ABN 11 677 393 592)
Melbourne, Victoria, Australia
Email: info@agenticscale.ai