AI-as-a-Service (AIaas)

Enterprise AI Delivered as a Secure, Managed Service

Why AIaas?

Generative AI is changing how work gets done — but for most enterprises, the path from idea to measurable business impact is messy, slow, and full of risk.

You may have:

Spun up a few AI pilots, but can’t get them into production.
Built custom AI tools that are hard to maintain or scale.
Faced pushback from risk, compliance, or IT security.
Struggled with a shortage of skilled AI engineers.

AI as a service (AIaas) from AgenticScale.ai removes these barriers.

We deliver AI solutions as a fully managed service, using our Agentic Mesh architecture and Agent Builder platform to design, orchestrate, and run AI agents in your enterprise — securely, quickly, and at scale.

What is the Agent Builder?

AIaaS is our turnkey model for delivering AI capabilities that:

✔ Plug directly into your workflows — no heavy internal build needed.

✔ Are governed from day one with built-in compliance and security.

✔ Can be scaled on demand without additional infrastructure investment.

✔ Continuously improve through feedback loops and ongoing optimisation.

Think of it as AI “on tap” — you decide the outcomes you want, and we handle the design, deployment, and operation.

Core Benefits of AIaaS

We combine pre-built agent templates with custom workflows to get your first solutions into production in weeks, not months.
AIaaS is delivered inside the Agentic Mesh — meaning every AI action is:
- Logged and auditable.
- Bound by policies and permissions.
- Protected by least-privilege access controls.
- Monitored for accuracy, safety, and compliance.
We run the agents, infrastructure, and governance for you.
- Scale from a handful of agents to hundreds without adding internal resources.
- Expand use cases without re-engineering.
- Pay for what you need, when you need it.
With our vendor-neutral approach, you’re not locked into a single model provider.
We select the right model for the right task, drawing from:
- OpenAI GPT series
- Azure OpenAI
- Google models
- Open-source LLMs
- Domain-specific specialised models
AIaaS isn’t a “set and forget” service.
We monitor, measure, and refine continuously — improving accuracy, efficiency, and user satisfaction over time.

How AIaas Works

We’ve distilled enterprise AI delivery into five stages — each backed by the Agentic Mesh and Agent Builder.

Discovery
We work with your teams to:
✔ Map existing processes, data sources, and AI experiments.
✔ Identify quick-win opportunities for automation and augmentation.
✔ Align to your strategic and compliance priorities.
⸻
Solution Design
Using Agent Builder, we:
✔ Design AI workflows that integrate into your existing systems.
✔ Select the best combination of models, tools, and triggers.
✔ Embed governance and compliance requirements from day one.
⸻
Deployment
Your AI solutions are deployed into the Agentic Mesh, ensuring:
✔ Secure ingestion of enterprise data (via DataFusion).
✔ Logical modelling for safe, accurate retrieval.
✔ End-to-end observability of every agent and workflow.
⸻
Adoption Enablement
We drive user adoption with:
✔ In-context training and onboarding materials.
✔ Change management strategies to embed AI into day-to-day operations.
✔ Feedback capture directly from users.
⸻
Optimisation
We operate your AI agents as living systems:
✔ Monitor performance and costs in real time.
✔ Run A/B tests on prompts, models, and configurations.
✔ Apply continuous learning and retraining where beneficial.
⸻

AIaas Delivery Models

Managed Outcome
We own the entire lifecycle — from design to operation — delivering you a defined outcome or KPI.
Co-Managed
We design and deploy the AI solution, and your internal teams operate it with our support.
Hybrid
We operate high-risk or high-complexity agents, while lower-risk agents are run by your team.

Example Use Cases Delivered via AIaas

Customer Support Automation
✔ Multi-channel chat & voice agents.
✔ Knowledge retrieval from enterprise data.
✔ Escalation to human agents with full context handover.
Sales & Marketing Enablement
✔ Personalised outreach agents.
✔ Proposal and RFP automation.
✔ Real-time sales intelligence.
Operations & Process Automation
✔ Document classification and processing.
✔ Compliance monitoring agents.
✔ Workflow orchestration across systems.
Industry-Specific Agents
✔ Financial Services: KYC automation, regulatory reporting.
✔ Healthcare: Secure patient data handling, virtual health assistants.
✔ Energy & Utilities: Asset monitoring, safety reporting.

Why AIaaS is Different

Every solution we deliver is governed, observable, and secure from day one.
We don’t hand-code one-off bots — we design scalable, reusable, configurable agents.
We pick the best model for the job, not the one we’re locked into.